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About US MarTUBE is a trendy cultural and creative grocery brand under Mark Industrial and a creative consumer goods company integrating "design, devel comprehensive retail market".

Based on the excavation of the interest circle to spreading multiculturalism. Focusing on young people's "interested co that breaks through imagination. Build a commercial channel for culture and lifestyles for young people!

Martubegift is a gift collection store under Mark Industrial, established in December 2012. Martubegift insists on using original trendy design and unique product creativity to convey the meaning of each gift. As an original gift brand in Hong Kong, it always pays attention to the gift receiving experience and provides more possibilities for gift giving. Therefore, it is deeply loved by young people of Generation Z and is the most popular creative gift brand nowadays.

The product categories are mainly creative digital, household goods, and household appliances. MarTUBE insists on giving products an interesting soul through cute and interesting designs, adding fun to the lives of young girls. Since its establishment, MarTUBE has insisted on doing fun things all the time, and encourages young people to do interesting things, and is committed to creating a brand that young people like.

The word MarTUBE is translated as destiny, which is taken from "It seems to have magical power and strong psychological hints. There is always a MarTUBE in our souls." As if it was destined, MarTUBE established such a team and has been insisting on doing fun things all the time, insisting on incorporating more interesting, more thoughtful, and more practical concepts into every design, and insisting on creating every product that makes life slowly better. On this entrepreneurial road that is bound to be bumpy, meet more like-minded people, and then find your own "MarTUBE" together.

1. When will your order be shipped?

Processing Time: Orders are usually processed and shipped within 2-3 business days after payment confirmation, excluding weekends and holidays.

Tracking Information: Once your order has shipped, we will send you tracking information via email so you can monitor your delivery status.

Note: If you order multiple items, you may receive multiple packages if one item is ready to ship before others in the order. There is no extra charge for this. You will receive tracking numbers for each separate shipment.

2. Shipping fee:

Free shipping on orders over $50 USD

3. Shipping delays:

While we strive to ensure that your order is delivered on time, factors such as weather, customs, or unforeseen delays may affect shipping times. We appreciate your patience if there are any delays.

4. Shipping methods:

Standard Shipping : We offer standard shipping(free), and your order will typically be delivered within 8 to 15 business days from the date of shipment, depending on your location.

Expedited Shipping : We offer expedited shipping services to the United States, Canada, Australia, France, United Kingdom, Spain, Germany, Italy, Japan, Netherlands, Switzerland.
For each order, an additional fee of $15 USD will be applied for this service.
With expedited shipping, your package is expected to arrive within 7–11 days, depending on the destination and local customs processing.

5. Carriers:

Ship from China SHENZHEN (Yanwen Express) 

Web: https://track.yw56.com.cn/en/index

6. Customs and Duties:

No customs duties are paid on shipments , you should not be asked to pay additional fees when your item arrives.

Note: We try to keep declared prices low to avoid customs duties. Unfortunately, customers are responsible for paying any duties/customs fees themselves. We do not calculate these fees for you, and they are not included in the product prices. We have no control over the amount of these fees, as they are imposed by your country's government, not by us.